If you are experiencing issues with your Samsung TV, you should try factory resetting it. Resetting any mã sản phẩm of Samsung TV is pretty straightforward & only takes a few minutes. Here’s how:

To reset your Samsung TV to its factory settings, press the trang chủ button on your remote then go khổng lồ Settings > General > Reset (for older models, go khổng lồ Settings > tư vấn > Self Diagnosis > Reset). Enter your security pin (“0000”). Your TV will turn off then on again, displaying the initial setup screen.

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Reset instructions for Samsung TV based on mã sản phẩm year

How you reset your Samsung TV will depend on the exact year your Samsung TV came out.

Below, I provided step-by-stepfactory reset instructions for all model years!

2019 – Current

To reset your 2019-current Samsung TV khổng lồ its factory settings, press the trang chủ button on your remote then go khổng lồ Settings > General > Reset. Then enter your security sạc (“0000” if you never mix one). Your TV will turn off and on again & then display the initial setup screen.Here is a direct screen shot from a 2021 Samsung TV manual detailing these steps:


If you forgot your TV’s PIN, you can easily reset it with your remote control.While the TV is turned on, press the following buttons on the remote control in the order shown and it will reset your PIN khổng lồ “0000”.On the Samsung Smart Remote or Remote Control: Press +/- (Volume) button > Volume Up > Return > Volume Down > Return > Volume Up > ReturnOn the Standard Remote Control: Press Mute > Volume Up > Press RETURN > Volume Down > Press RETURN > Volume Up > Press RETURN


2016 – 2018

To reset your 2016-2018 Samsung TV khổng lồ its factory settings, press the home button on your remote then go to Settings > support > Self Diagnosis > Reset. Then enter your security sạc (“0000” if you never set one). Your TV will turn off & on again và then display the thiết đặt screen.

Here is a direct screen shot from a 2017 Samsung TV manual detailing these steps:


If you forgot your TV’s PIN, you can easily reset it with your remote control.

Past – 2015

To reset your past-2015 Samsung TV lớn its factory settings, press the MENU/123 > thực đơn > tư vấn > Self Diagnosis > Reset. Then enter your security pin (“0000” if you never set one). Your TV will turn off và on again & then display the cài đặt screen.

Here is a direct screen shot from a năm ngoái Samsung TV manual detailing these steps:


If you forgot your TV’s PIN, you can easily reset it with your remote control.

How lớn reset Samsung TV without remote

If for whatever reason you do not have access to lớn your TV’s remote, you can still factory reset your Samsung TV.

To bởi this find the nguồn button on your TV. Depending on the model you have this may be on the right hand side, left hand side, or very bottom of the device.With the TV on, press the thực đơn button on the TV & then toggle khổng lồ Settings > General > Reset.If you’re having trouble finding these buttons on your TV, or if you TV is mounted in a tight spot, there are other options.

First, consider plugging in a USB keyboard directly into the back of your Samsung TV.You can then use the keyboard khổng lồ navigate và reset your TV.Another option, if you have a Samsung Smart TV, is to tải về the the Samsung SmartThings app to your smart phone.

After connecting your TV to lớn the app, you can use your smartphone as a remote!A final possibility is to lớn grab a universal remote you have lying around và enter the appropriate Samsung code for the remote to get it working. Then just use that remote lớn reset the TV!

When Should I Reset My Samsung TV?

Resetting your Samsung TV can fix a variety of issues you might be experiencing.

If you are regularly experiencing issues though, you don’t want lớn be factory resetting the TV all the time.If a regular factory reset doesn’t fix your issues permanently, you should consider getting a new TV or contacting Samsung support.Here are the most common reasons why people may need to lớn reset their TV:

Your TV Will Not Connect to WIFI

If your TV won’t connect lớn the network, a factory reset will usually fix the problem.However, make sure to kiểm tra your router first.Unplug và plug the router back in. You can also disconnect the TV from WiFi under Settings và then reconnect it after a few moments.

The TV Keeps Disconnecting or Restarting

If the TV randomly turns off or disconnects from streaming services without warning, you might need a factory reset.This can fix problems with the software or network settings that you might be experiencing.

You are Experiencing Problems After an Update

Smart TVs need to update every so often for new software và versions.

If the TV has automatically updated recently and begins having issues, you should factory reset it.It might be able lớn successfully run the new software after a full reset.

You Bought the TV Used

If you bought the TV from a previous owner, you should factory reset it so that it erases all of the settings from the other person.

That way you can connect the TV lớn your own network and configure your own settings and passwords etc.

Difference between Restarting và Factory Resetting

Before you factory reset your TV, you might want khổng lồ try just restarting it. This can fix many different issues as well, và doesn’t erase all your settings lượt thích a factory reset does.Factory resetting the TV will cause all of your information lớn be erased và you will have lớn start over as if you just bought the TV.

To try restarting the TV, you can:Unplug the TV.Leave it unplugged for 30 seconds to one minute.Plug it back in.See if the problem you are experiencing is now fixed.

How to lớn reset an phầm mềm on my Samsung TV

Your Samsung smart TV comes with a ton of built in, downloadable streaming apps like Hulu, Netflix, HBO Max, Amazon Prime, & more.Occasionally these apps will stop loading, freeze or just crash altogether.

If this happens to you, there are a several actions you can take khổng lồ reset the app.Restart the TV by holding the nguồn button down for 5 seconds. Or you can unplug the TV from the wall for about 30 seconds before plugging it back in.Update your TV’s software to lớn the latest version by going to Settings > Support > Software Update.Delete the app that isn’t working và then reinstall it. Go to lớn Apps > Settings (in the top right hand corner). Find the app và select Delete, then re-download it.Reset your Samsung Smart Hub by going to lớn Settings > Support > (Device Care) Self Diagnosis > Reset Smart Hub. You may be asked for your sạc (00000).These are the primary troubleshooting steps recommended by Samsung, so at least one of them should vì the trick for you!

Manuals for all Samsung TV models and years

If you’re having trouble resetting your Samsung TV you can try to lớn track down the user manual for your exact mã sản phẩm number & year, and search its manual for the words “factory reset”.

You should be able to lớn get the exact mã sản phẩm number from the back of your TV.Samsung support has a great archive of all TV manuals sorted by year here.

Samsung Remote support Service

If you still aren’t having any luck, try Samsung’s không tính phí Remote tư vấn Service.

Samsung Remote tư vấn Service gives you one-on-one support with a certified Samsung Technician who can remotely:Diagnose your TVAdjust the TV settings for youPerform a factory reset on your TVInstall recommended firmware updatesHow does Remote support work?You can easily have a Samsung Tech service your TV remotely:Call the Samsung liên hệ Centre at 1-800-726-7864 (8am- 12am EST 7 days a week) & ask for remote support.Open the thực đơn on your TV & go to the tư vấn section.Select Remote Management, then read & agree to the service agreements. When the sạc pin screen appears, provide the sạc number to the agent.The agent will then access your TVNote: in order for Remote Service lớn work your TV you will need lớn be connected khổng lồ a high speed mạng internet connection. If your TV can’t access the internet or if your connection is slow, you won’t be able to connect.


Resetting your Samsung TV is an easy way lớn get your TV back the settings it had when you first brought it from the store.

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It can be a simple solution lớn fixing a variety of problems that you might encounter while trying khổng lồ use the TV or when you’re streaming using other devices.While the reset process varies by the Samsung TV mã sản phẩm and year, the basic process is similar. Simply do the following:Click trang chủ on your remoteGo to lớn SettingsClick GeneralAnd finally ResetEnter sạc pin “0000”While a factory reset for Samsung TVs almost always works, if you are continuing lớn experience issues, you might want lớn consider contacting Samsung liên hệ Centre at 1-800-726-7864.